Wednesday, 16 November 2016

Delay in Uniform Distribution


Dear Parents,

Greetings from World School

First of all our sincere apologies for the long delay happened in the distribution of uniforms. We know the pain you had taken in this matter and no apology would suffice the same.

We also feel we should keep you informed the actual facts on this matter so that you know all the steps that have been taken by the school in this matter.

Normally we used to engage the local tailors for stitching the uniforms. However this time (in the month of Jan 2016) when we got in touch with the local tailors most of them expressed their discomfort to take up the work and we were not getting adequate number of professional tailors to take up the assignment like last year. Therefore, we decided to go for readymade uniform suppliers who are skilled and experienced in this field.

Accordingly we identified AL MAISA ( (www.almaisa.com) company who were doing this sort of work and after detailed discussions we entered into a contract on 2nd May 2016 (please note May 2016) to supply uniforms to us and even paid advance money to them. We gave them sample measurements and all support but they engaged some local tailors in Salalah itself and started getting into problems. We were following up with them since June 2016 and every time they would supply a limited number of uniforms which were not fitting our needs / requirements. Since they could not meet the commitments we issued a notice of cancellation to them in the month of Aug 2016 and then started exploring new suppliers meanwhile maintaining all pressure with Al Maisa to ensure at least they meet whatever requirements possible.

Since nothing was materializing, we identified another company SKYFAST LLC to supply the uniforms and signed a contract with them on 27th Sept 2016. They were also assuring us deliveries however till now they could supply only 100 sets of uniforms which we had issued to higher classes possible. As per the discussions had with their top management they have promised to complete the supply before 12th Dec 2016 starting their next lot supply within 15 days from now.

As you can see we were taking all possible steps even without the consideration of the cost so that the uniforms are issued at the earliest possible. However, to our bad luck and the internal issues of the suppliers the uniform supply was getting delayed beyond our control.

Kindly bear with this inconvenience and we assure you the issue of the uniform will be solved as soon as possible.

Looking forward to your continued support.

Thanks & Regards
PRINCIPAL